• FAQ

    HOW DOES PRE-ORDER WORK?

    WE OPEN OUR WEBSITE UP FOR ABOUT 1-2 WEEKS AND ALLOW ORDERS TO COME IN AND AFTER THAT WE PROCESS ALL ORDERS.

    WHEN WILL MY SHIPMENT COME IN?

    AFTER PRE-ORDER (1 WEEK) WE START PRODUCING OUR PRODUCTS FOR OUR CLIENTS WHICH TAKES ABOUT 6-8 WEEKS TO BE SHIPPED OUT DUE TO HIGH DEMANDS.

    WHAT SIZE DO YOU RECOMMEND FOR ME?

    WE HAVE OUR SIZING ON OUR ITEMS DESCRIPTION ONLINE AND THROUGH OUR INSTAGRAM HIGHLIGHTS.

    CAN I CANCEL MY PRE-ORDER?

    ONCE PRE-ORDERS ARE PROCESS WE DO NOT DO ANY CANCELING BECAUSE YOUR ITEM HAS BEEN PAID ON OUR END. ONLY STORE CREDIT CAN BE OFFERED.

    DO YOU GUYS DO RETURNS/REFUNDS?

    CURRENTLY WE ARE NOT DOING ANY RETURNS DUE TO THE FACT THAT ALL OF OUR ORDERS ARE PRE-ORDERS.

    NO REFUNDS AT THIS MOMENT BUT WE DO OFFER YOU STORE CREDIT . PLEASE DM OR EMAIL US IF YOU HAVE ANY ISSUES, WE ARE HERE TO HELP.

    MY SHIPMENT GOT LOSS OR STOLEN CAN I GET A REFUND?

    UNFORTUNATELY ONCE WE SHIPPED YOUR ORDER THAT IS OUT OF CONTROL AND WE DO NOT PROVIDE ANY REFUNDS OR STORE CREDIT. PLEASE CONTACT THE SHIPPING PROVIDER.

    MY GARMENT DOESN’T FIT ME CAN I SWITCH IT OUT FOR A SMALLER OR BIGGER SIZE?

    WE DO NOT DO ANY SIZE SWAPS BECAUSE MAJORITY OF OUR ORDERS ARE PRE-ORDERS, SO WE DON’T TYPICALLY HAVE EXTRA SIZES ON HAND. AND WE HAVE ALL MEASUREMENTS ON OUR WEBSITE AND INSTAGRAM TO AVOID THESE ISSUES.